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Case study · Business

Semantic matching for AI service onboarding using document embeddings

An OpenAI embedding system that reads a prospect's company documentation and matches it to relevant service offerings — compared against intake form outputs across 40 onboarding sessions.

All research

A six-month study of three emergency departments piloting LLM-assisted triage. We document where copilots reduced documentation load, where they introduced new failure modes, and the review protocols clinicians asked for.